Managed IT Support

Noiz manages the machines the client depends on — desktops, laptops and servers — under one device-class SLA. Each device is monitored, patched, protected and backed up. Billing is a flat monthly rate per device or server, so the cost is predictable and the scope is clear. The canonical SLA document governs all terms.

Who it’s for

Teams that run real work on Linux-native infrastructure and want the day-to-day operation handled: keeping endpoints healthy, servers maintained, and someone accountable when something breaks. No per-ticket surprises, no internal sysadmin to hire.

Per workstation

A desktop or laptop, managed and secured. Each workstation is enrolled and covered for:

• Remote monitoring and management via TacticalRMM
• Endpoint protection with GravityZone
• Disk-encryption management and theft tracking
• VPN access, noiz.cloud file storage and backup
• Remote support when something needs hands-on attention

IT procurement

Managed clients can have Noiz source and provision the hardware and software they need — workstations, servers, Linux machines, licences and peripherals — set up, hardened and enrolled before delivery. Procurement is part of the managed SLA rather than a standalone service, so what arrives is already configured to the client’s standard.

Per server

A physical or virtual server, monitored and maintained:

• Monitoring of health, capacity and availability
• Maintenance and patching, hardened by default
• Backup, kept off the machine it protects
• SLA-backed response when an issue is raised

Outside the SLA

Some work sits outside flat monthly management and is quoted or billed at standard hourly rates: hardware fault resolution, application-level debugging, data recovery, operating-system migrations, custom development, and major incident response. Noiz scopes these up front so the boundary stays clear.

Why Noiz

• Flat monthly per device. One predictable line per workstation and per server. See pricing.
• One accountable provider. Monitoring, security, patching, backup and support sit with the same team.
• Hardened by default. Sensible, secure configuration is the starting point, not an upgrade.
• No lock-in. Open-source tooling and portable configuration — the client owns the estate.

Add the devices and servers that matter; Noiz runs the rest. Terms follow the canonical SLA.

Pricing

Flat monthly management, per device or per server. Prices in EUR, ex-VAT.